Full details of the BBC complaint from Adrian Mallett

After watching the BBC Conspiracy Files program called '9/11 Ten Years On' Adrian Mallett, a member of the 9/11 truth movement, decided to complain to the BBC. The program distorted or avoided the facts in order to cast members of the 9/11 Truth Movement in the worst possible light.

The BBC then broadcast a further program called '9/11: Conspiracy Road Trip' which can only be described as blatant propaganda in support of the official story. It was full of truly ridiculous 'demonstrated' and 'experimental' evidence heavily stacked to make a group of carefully selected young people, not fooled by the official story, look callous and delusional. The program was so bad that even people who had no idea of any of the problems with the official story thought it was daft.

The BBC is governed by it own charter in which it states it is dedicated to the principles of accuracy and impartiality. Both programs mentioned above, and especially the Road Trip propaganda, ignored the BBC charter. If you care to read through the complaint correspondence that follows you will see that the BBC charter is nothing more than a paper exercise and the BBC itself has no interest in ensuring its producers comply with the rules.

Index of complaint correspondence

Date	Title
09/08/2011	Initial complaint sent by email to the BBC Editorial Standards Committee
25/08/2011	Reply by email from Gareth Brennan of the BBC Audience Services
25/08/2011	Further email to Gareth Brennan of the BBC Audience Services
12/09/2011	Email to Gareth Brennan of BBC Complaints
19/09/2011	Letter from Tanya McKee of BBC Complaints (PDF)
01/10/2011	Email to Tanya McKee of BBC Complaints
07/11/2011	Letter from Gemma McCartan of BBC Complaints (PDF)
02/12/2011	Letter to Gemma McCartan of BBC Complaints
13/12/2011	Email from Patrick Clyde of BBC Complaints
14/12/2011	Email to Patrick Clyde of BBC Complaints
15/01/2012	Further letter to Gemma McCartan of BBC Complaints
11/02/2012	Email from Stuart Webb of BBC Complaints
12/02/2012	Email from Jamie Patterson of BBC Complaints
16/02/2012	Letter to the BBC Editorial Complaints Unit
17/02/2012	No further comments reply from the BBC (PDF)
24/02/2012	Letter from Colin Tregear of the BBC ECU (PDF)
03/04/2012	1200092 911 Conspiracy Road Trip ECU Finding (PDF)
05/04/2012	1200091 The Conspiracy Files 911 Ten Years On ECU Finding (PDF)
23/04/2012	Letter to Lucy Tristam of the BBC Trust Unit
25/04/2012	Email reply from John Hamer of the BBC Trust Unit
29/05/2012	Email from Lucy Tristam of the BBC Trust Unit
30/05/2012	Email to Lucy Tristam of the BBC Trust Unit
13/06/2012	Reply from BBC - Conspiracy Files Mallett (PDF)
13/06/2012	Reply from BBC - Conspiracy Files Annex 2 (PDF)
13/06/2012	Reply from BBC - Conspiracy Road Trip Mallett (PDF)
13/06/2012	Reply from BBC - Conspiracy Road Trip Annex 2 (PDF)
24/06/2012	Letter to Lucy Tristam of the BBC Trust Unit

25/08/2011 - Reply by email from Gareth Brennan of the BBC Audience Services

Dear Adrian

Reference CAS-927900-GS71RV

Thanks for contacting us.

I understand that you're unhappy with some of our news programmes about the events of 9/11 as you believe them to be biased.

BBC journalists are well aware of our commitment to impartial reporting. They are expected to put their own political views to one side when carrying out their work for the BBC. They seek to provide the information which will enable viewers and listeners to make up their own minds; to show the political reality and provide the forum for debate, giving full opportunity for all viewpoints to be heard. Senior editorial staff, the Executive Committee and the BBC Trust keep a close watch on programmes to ensure that standards of impartiality are maintained.

It is not always possible or practical to reflect all the different opinions on a subject within individual programmes. Editors are charged to ensure that over a reasonable period they reflect the range of significant views, opinions and trends in their subject area. The BBC does not seek to denigrate any view, nor to promote any view. It seeks rather to identify all significant views, and to test them rigorously and fairly on behalf of the audience. Among other evidence, audience research indicates widespread confidence in the impartiality of the BBC's reporting.

We're guided by the feedback that we receive and to that end I'd like to assure you that I've registered your complaint on our audience log. This is a daily report of audience feedback that's made available to all BBC staff, including members of the BBC Executive Board, programme makers, channel controllers and other senior managers.

The audience logs are seen as important documents that can help shape decisions about future programming and content.

Thanks again for taking the time to contact us.

Kind Regards
Gareth Brennan
BBC Audience Services

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